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About Us Terms and Conditions
PLEASE NOTE WE ONLY SHIP ORDERS OF TOBACCO LEAF PRODUCTS WITHIN THE UK IF PAYING BY CREDIT/DEBIT CARD.
WE CAN SEND TO OTHER COUNTRIES IF A CUSTOMERS PAYS BY WIRE TRANSFER ONLY. CARD PAYMENTS CANNOT BE ACCEPTED FOR THE PURCHASE OF TOBACCO LEAF PRODUCTS TO BE DELIVERED OUTSIDE THE UK.

Please take a moment to read our Business Terms and Conditions. Thank you.

By agreeing to our terms and conditions you are confirming that you are over 18 when purchasing tobacco and tobacco related products. Making a false declaration is against the law.
About Us
A E Lloyd & Son are dedicated to your total satisfaction. If you have any suggestions or comments please email; peter@aelloyd.co.uk

Our Contact details:
A E Lloyd & Son
25 terrace Road
Aberystwyth
SY23 1NP
UK
Email: peter@cigarsofcuba.co.uk

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard and American Express. Backordered items are not charged until they are shipped.

Delivery Schedule
We try to get orders out the same day if ordered before 2pm or the following day if not.
Normal service is 24 - 48 hour delivery, or if you order before 2pm, you can click on expedited delivery for a guaranteed next day delivery before 1pm the following day.

USA - From 5 -7 Working Days (Tracked)
Regarding international deliveries, once the order has been dispatched by us, it then becomes the responsibility of the customer.

Back Orders
If your item is not in stock, we will back order for you or we will send a close alternative for your perusal.. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security
All credit card numbers are encrypted within actinic PCI compliant LEVEL 1 software when the order is placed. PCI compliant LEVEL 1 - The most secure system available.
They are not held by us or on our web site.
Guarantee
We guarantee your satisfaction. All of our products come with a full manufacturers no quibble guarantee.

Reach Us
A E Lloyd & Son
25 terrace Road
Aberystwyth
SY23 1NP
UK

Email:sales@cigarsofcuba.co.uk

Privacy Policy
A E Lloyd & Son does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy
If the items you receive are faulty or you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 14 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have another 14 calendar days to do so, at your own expense. Once the item is received at A E Lloyd & Son , we'll issue a full refund for the product to your original payment method.

Goods may only be returned with permision from ourselves. Please contact us for a returns acceptance and shipping instructions. Any item returned without consent from ourselves will not be accepted.
If you do not inform us within 14 days of receipt that you have decided to return goods which are not faulty, we will not accept the return of your purchase as a matter of policy, which you will find is legally correct within the distance seller regulations, a link to which is at the bottom of our page for your information.

[A E LLOYD] do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.

Emails are used to send past customers emails to confirm orders and to inform them of future offers, an automatic opting out link is provided at the base of the email form.

Our Contact details:
A E LLOYD & SON
25 TERRACE ROAD
ABERYSTWYTH
SY23 1NP

EMAIL: peter@cigarsofcuba.co.uk

Shipping And Handling The shipping costs will be confirmed before checkout

PLEASE NOTE: FOR YOUR PEACE OF MIND, WE SEND ALL OUR PACKAGES RECORDED DELIVERY AND INSURED BY US FOR ANY POSSIBLE BREAKAGE OR LOSS IN TRANSIT.

Delivery Schedule We deliver your order right away. We will normally send your order out in 2 business days .

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security All card details are taken through a PCI Level 1 Compliance secure server.
This is the most secure and safest service available today, card details are encrypted and we do not see your details at the store nor are they stored with us, Card details are captured and encrypted by actinic PCI level 1 secure servers for your peace of mind.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can Email;
sales@cigarsofcuba.co.uk

Privacy Policy [A E LLOYD] do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.

Emails are used to send past customers emails to confirm orders and to inform them of future offers, an automatic opting out link is provided at the base of the email form.

Returns Policy Your rights to return goods are protected under the UK Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm